GVC.SiteMaker Paid Support
GVC.SiteMaker is Open Source, there are no licensing fees associated with it. GVC offers optional, professional paid support and hosting services. The cost for support depends on the site of the site and the level of support needed.
Support Levels:
| Level I | Application Support: 3 people point of contact, accessible between 9:00 am - 5:00 pm (PST)
Server Support: 24X7, with a 2 hour initial response time and 4 hour resolution |
| Level II | Application Support: 2 people point of contact, accessible between 9:00 am - 5:00 pm (PST)
Server Support: 24X7, with a 4 hour initial response time and 8 hour resolution
This is the minimum support level when GVC is hosting the service. |
| Level III | Application Support: 1 person point of contact, accessible between 9:00 am - 5:00 pm (PST)
No Server Support as solution will be hosted solely on customer's servers |
Custom Development:
As the developers and maintainers of GVC.SiteMaker, Global Village Consulting is uniquely positioned to provide cost effective development and testing services for customizations and extensions to GVC.SiteMaker. Please contact us directly to discuss your needs and get a free quotation.
Training Fee:
Onsite $1,500 / 8 hour day + expenses
Virtual $800 / 8 hours (min)
Hosting Fees:
If you prefer to have GVC.SiteMaker hosted on our internal servers, please contact us directly to discuss the best options and the latest pricing information.
* All prices are in $US
